gabaee's Privacy Policy

This privacy policy applies to users of the gabaee platform (https://gabaee.cam). When you browse our website, register an account, or use our services, you are considered to have accepted the terms of this privacy policy.

gabaee always treats the protection of users' personal information as its highest priority. We keep your information secure using SSL encryption and modern data protection technology. Please read this policy carefully — it contains important information about your privacy rights and our responsibilities.

1 What Information We Collect

gabaee collects various types of information that are necessary for providing, improving, and securing our services. We collect information from two main sources:

1.1 Information You Provide Directly

• Verification information including full name, date of birth, and national identity details
• Email address and mobile number
• Residential address
• Account username and password (stored in encrypted form)
• Financial information — such as relevant details of bKash, Nagad, Rocket, or Upay transactions
• Documents submitted for identity verification (where applicable)

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Browsing activity on the site (pages visited, duration, click-throughs)
• Information obtained from cookies and similar tracking technologies
• Login time, logout time, and session details

2 Purpose of Using Information

gabaee uses your personal information only for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your gabaee account.
• Service Delivery: Running deposit, withdrawal, gaming, and betting services smoothly.
• Legal Compliance: Identity verification and fraud prevention in accordance with applicable laws.
• Communication: Sending important account notifications, security alerts, and promotional information (subject to your consent).
• Customer Support: Resolving your questions and issues via live chat or email.
• Platform Improvement: Analysing user experience to improve the quality of services.
• Responsible Gaming: Identifying potentially problematic gaming behaviour and providing necessary support.

3 Information Sharing and Third Parties

gabaee may share information with third parties in limited circumstances and under strict controls:

3.1 Payment Processing Partners

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for transaction verification.

3.2 Technology Service Providers

Server hosting, cybersecurity, and game software providers (such as Pragmatic Play, JILI, Spribe, etc.) may receive limited technical information to deliver services effectively.

3.3 Legal Obligations

We may be required to disclose information to relevant authorities in response to court orders or legal requirements. In such cases, we always provide only the minimum information necessary.

4 Cookie Policy

Cookies are used on the gabaee website. Cookies are small text files stored in your browser or on your device. We use the following types of cookies:

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: For analysing website usage and improving services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the website.

5 Data Security Measures

gabaee takes technical and organisational measures in line with industry standards to keep your personal information secure:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Secure Server Infrastructure: Data is stored on secure servers where unauthorised access is prohibited.
• Password Hashing: User passwords are not stored directly — only encrypted hashes are kept.
• Access Controls: Only authorised staff can access personal information on a need-to-know basis.
• Regular Security Reviews: Our systems undergo regular security testing.
• Two-Factor Authentication: A two-factor authentication option is provided for additional account security.

6 Data Retention Period

How long gabaee retains your personal information depends on the type of information and the purpose for which it is held:

• Active Account Data: For as long as your account remains active.
• Transaction Records: For a minimum of five years for legal requirements and auditing.
• Records of Suspicious Activity: Until the investigation is complete.
• Marketing Communication Preferences: Until you withdraw your consent.

Even after an account is closed, certain information may be retained for a defined period for legal compliance and fraud prevention purposes.

7 Your Privacy Rights

As a gabaee user, you have the following rights:

7.1 Right to Access Information

You may request to know what information gabaee holds about you. We will provide this information within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect, you can contact our customer support team to have it corrected.

7.3 Right to Withdraw from Marketing Communications

You may request to stop receiving promotional emails or notifications at any time. This will not affect essential service-related notifications.

7.4 Right to Close Your Account

You may request to close your account at any time. However, certain information will be retained for a defined period due to legal obligations.

To exercise any of the above rights, contact us by email: [email protected]

8 Protection of Children and Minors

gabaee's services are intended only for those aged 21 and above. We do not knowingly collect any personal information from minors.

Our registration process includes age verification. If a minor has mistakenly created an account, it will be closed and the collected information will be deleted as soon as it comes to our attention.

9 International Data Transfers

gabaee's servers and third-party partners may be located in various countries. Your information may be transferred to and stored on these servers, where data protection laws different from those in your country may apply.

By agreeing to this privacy policy, you consent to such international transfers. When transferring data, we always maintain the protection standards described in this policy.

10 Third-Party Links and Services

The gabaee platform may include third-party game software (such as Pragmatic Play, JILI, Spribe, etc.). These providers have their own privacy policies, and gabaee is not responsible for their data practices.

If you use third-party services, you are advised to read the privacy policy of those services.

11 Changes to This Policy

gabaee reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• By displaying a notice at the top of the website
• By sending a notification to your registered email
• By updating the "Last Updated" date at the top of this page

If you continue to use the site after changes are made, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.