For ages 21+

gabaee's commitment to responsible gaming

gabaee makes sure entertainment never turns into a problem. Use our protection tools and guidelines to keep your gaming experience safe and enjoyable at all times.

What is responsible gambling and why does it matter?

Online gaming and betting is a form of entertainment — but it stays enjoyable only when done in a controlled and mindful way. gabaee believes that every player's safety is our highest priority.

Responsible gaming means playing within your means, setting limits on your time and money, and taking a break when needed. At gabaee, we are committed to giving our members a healthy and positive gaming experience.

Our platform has several protective tools that you can activate at any time. On this page you will find detailed information about those features and how to get help.

gabaee is for users aged 21 and above only

Keep in mind

  • Gambling is entertainment, not a source of income.
  • Only bet money you can afford to lose.
  • Do not try to recover losses after a losing session.
  • Do not bet while drinking or acting on emotion.
  • Take regular breaks and pay attention to other areas of your life.
  • Do not let anyone under 21 use your account.

Our protection tools

gabaee provides several effective tools to help you stay in control of your gaming habits.

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. This is the simplest way to keep your budget in check. Once a limit is set it takes effect immediately; requests to increase a limit take effect after a short delay — this protects you from impulsive decisions.

Time-Out

Take a short-term break from 1 day up to 6 weeks. During this time your account will be temporarily locked and you will not be able to play any games or make deposits. The time-out cannot be cancelled before the set period ends, making it an effective safety barrier.

Self-Exclusion

If you feel gambling is becoming a serious problem, choose the self-exclusion option. Your account can be closed for 6 months to 5 years, or permanently. No promotional communications will be sent during this period. Contact us directly via live chat to request self-exclusion.

Loss Limit

Set a limit on how much you can lose within a given period. Once the limit is reached, placing new bets will be temporarily stopped. This feature protects you from excessive financial loss and keeps the gaming experience within a comfortable entertainment budget.

Reality Check

A reminder message will appear on screen at set intervals — showing how long you have been playing and what your net result is. These periodic reminders keep you aware and help prevent spending too much time. Set your own reminder interval anywhere between 30 minutes and 24 hours.

Account History

Review all your deposits, withdrawals, and betting history at any time. Analyzing your own spending patterns makes it easy to spot habits that are getting out of control. The first step to being a responsible player is having accurate information about your own behavior.

Warning signs of a gambling problem

If you notice the following signs in yourself or a family member, do not delay — seek help.

Watch out for these signs

  • Spending more than your set budget and feeling regret afterward.
  • Placing more bets after a loss to try to win back the money (chasing losses).
  • Hiding your gambling from family or friends.
  • Gambling with borrowed money or by spending savings.
  • Neglecting work, studies, or family responsibilities.
  • Feeling restless or depressed when not gambling.
  • Trying to stop repeatedly but failing each time.

Steps to getting help

1

Acknowledge the problem

If you feel gambling is getting out of control, the first step is to honestly ask yourself the question. Acknowledging the problem is where the solution begins.

2

Activate the tools

Turn on deposit limits, Reality Check, or time-out from your account settings. This will give you immediate control.

3

Contact gabaee support

Our 24/7 Bengali live chat support team will help you activate self-exclusion or any other protection tool.

4

Seek professional help

For long-term problems, consulting a mental health specialist or counselor is the most effective step.

Protecting minors

gabaee strictly follows the 21+ age requirement. Age verification is mandatory at registration and additional verification documents may be requested in any case of doubt.

If you have children or teenagers at home, please keep your device secured with a PIN or password lock and make sure you are logged out of your gabaee account. Use parental control software to keep minors away from online gaming.

  • Do not share your account credentials with anyone.
  • Always log out after use.
  • Keep a screen lock or fingerprint lock on your mobile device.
  • Allowing a minor to use your account is strictly prohibited.

Contact support

Our support team is available seven days a week, twenty-four hours a day for any help related to responsible gaming.

24/7 Bengali Live Chat

Talk to our support team directly at any time. Get help with self-exclusion or setting limits.

Email Support

[email protected]

Hours

24 hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).

Responsible gaming FAQs

After logging into your account, go to the Settings menu. There you will find the deposit limit option under the "Responsible Gaming" section. You can set a daily, weekly, or monthly limit — whichever you prefer. If you need help, let our support team know via live chat.

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, you may request access again. However, with permanent self-exclusion, the account will be closed forever. We recommend speaking with our support team before making that decision.

First, speak with them calmly and try to help them understand the importance of professional support. You can contact gabaee support yourself to request self-exclusion on behalf of a third party — though you will need the relevant account holder's details. Getting help from a mental health counselor is the most effective step.

Time-out is a short-term break — from 1 day up to 6 weeks. It is used for a bit of rest. Self-exclusion is a long-term or permanent solution — from 6 months to several years, or permanently. If gambling has become a serious problem, self-exclusion is the right choice.

Yes. gabaee verifies age at registration and may request a national ID or proof of date of birth when needed. Any attempt to open an account under the age of 21 will be rejected. Keeping minors away from gambling is our commitment.

When Reality Check is turned on, you will see a pop-up message at set intervals (for example, every 30 minutes) showing how long you have been playing and your net gain or loss for the session. At that point you can continue playing or take a break — the decision is entirely yours.

Stay safe, enjoy the fun

Playing at gabaee means enjoying entertainment in a safe and responsible environment. Browse our games, check the FAQ, or contact support directly.

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